How long will it take before I receive my order?

You should receive your item well within 5 business days of ordering and paying for it.

Our promise to you is that we will do our best to get your items to you as quickly and securely as possible.

How much does shipping cost?

For the majority of purchase we charge a $9.00 flat rate for Australia Wide delivery. Extra Large items shipping is calculated based on the size of the items you order and the delivery address. Shipping for these items is calculated dynamically during the checkout process when required.

Living Ocean’s logistics partner for most parcels is Australia Post, which offers competitively priced shipping charges for all delivery addresses in Australia.

Do you deliver Australia-wide?

Yes, we deliver to all addresses in Australia.

Can I have my items delivered to my workplace?

Yes, we can deliver orders to both residential and workplace addresses. Please make sure that your office is accessible for deliveries, as we take no responsibility for failed deliveries.

Can I have my items delivered to a PO Box?

Yes, in most cases we can deliver items to a PO Box.

Do you deliver internationally?

Unfortunately at this time we do not ship to addresses outside Australia but we are working on it.