Living Ocean values our relationship with you and all our clients. We like to be transparent.

Accordingly, we have implemented this Privacy Policy to inform you of the information that we collect from you, how we collect this information, and what we do with it after we collect it.

If you have any questions or comments regarding this Privacy Policy, please contact us.

Our Commitment to Online Security

Your personal information is treated with the greatest of care. Sensitive payment information such as credit card details are NEVER stored on the Internet with our system.

How Your Information May Be Shared –

We never sell or rent your personal information. Living Ocean may release personal information under the following circumstances:

Where release is required by law (for example, a subpoena) or regulation or is requested by a government agency;

Where our records indicate a company or an individual may be engaged in fraudulent activity or other deceptive practices that a governmetal agency should be made aware of.


Transactions are processed via an industry standard secure connection using Westpac as a third party payment gateway. This means that you can be assured that your sensitive data such as credit card numbers will remain confidential because all information is 256bit encrypted via Trustwave.


Cookies are small pieces of information that are stored in a browser-related file on your computer’s hard drive when you use our Web site. We use cookies to improve the member experience. We also use them to deliver information and fresh content specific to your interests. Cookies are widely used on most major Web sites.

Living Ocean uses persistent cookies to personalise the user experience, to help protect our members and to provide us with research information (such as how often members visit Living Ocean each month). Persistent cookies allow us to track users on Living Ocean and help us identify users abusing the Living Ocean service.

Customer Removal

If you wish to be removed from our database for any reason, simply email us requesting to be removed.

Updates to our information practices

Living Ocean reserves the right to add to, delete or change these terms because of frequent changes in Internet technology and applicable law. As such, you should check this privacy policy from time to time for such changes.